Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not entirely happy, we're here to help.


You have 5 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.


  • Jewelry items are not eligible for return.
  • Custom made-engraved or personalized items are not eligible for return.
  • Any shipping costs incurred are non-refundable.


To return an item, please ship it to:

Remembering The Day

889 W Reserve St Unit #203
Dayton, OH 45440
United States

We encourage you to use a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment.

Contact Us

If you have any questions on how to return your item to us, contact us at